Terms and Conditions

Last Updated: November 10, 2025

1. Introduction and Acceptance of Terms

These Terms and Conditions (the “Terms”) govern your relationship with Sundari Integral Yoga^© School (“Sundari”, “we”, “us”, or “our”), including but not limited to:

Use of the Sundari website (sundari-center.com, the “Website”)
Registration for and attendance at classes, workshops, retreats, and Yoga Teacher Training programs
Bookings, payments, and communications with Sundari
Use of our facilities and services

By accessing the Website, booking classes, purchasing programs, or attending any Sundari activities, you signify your acceptance of these Terms.

Sundari reserves the right to amend these Terms at any time. We encourage you to check this document periodically to stay informed of current guidelines.

For information on the usage of your personal data, please refer to our Privacy Policy and GDPR Compliance section below.

2. Services Offered

Sundari Integral Yoga^©School offers the following services:

Regular yoga and meditation classes and specialized yoga practices
Meditation and breathwork sessions
Daoist Arts including Meditation, Qigong, and Tai Chi
Integrative Therapies and wellness consultations
Yoga Teacher Training programs (200-hour, 300-hour, and Children Yoga Teacher certifications)
Workshops and specialized programs
Retreats at our boutique location in Lagoa de Albufeira, Portugal

All services are subject to availability and may be modified or cancelled at Sundari’s discretion with appropriate notice to participants.

3. Bookings and Registration

3.1 How to Book

Bookings and registrations can be made through:

The Sundari website (www.sundari-center.com)
Email communication with our team
WhatsApp messaging
Direct contact at our facility

3.2 Registration Requirements

To register for any Sundari program or service, you must:

Provide accurate and complete personal information
Be at least 16 years of age – minors aged 16-18 require parental consent
Complete any required health questionnaires or waivers
Make payment according to the payment terms specified for your chosen program

3.3 Confirmation

Your booking is confirmed only upon receipt of full payment or the required deposit for Teacher Training programs. You will receive a confirmation email within 48 hours of successful registration. If you do not receive confirmation, please contact us immediately.

4. Payment Terms

4.1 Accepted Payment Methods

Sundari accepts the following payment methods:

Bank transfer (IBAN provided upon registration)
Card via Stripe
Cash (for in-person transactions only)

4.2 Payment Schedules

Regular Classes and Workshops: Full payment is required at the time of booking.

Retreats: A deposit of 30% is required to secure your place, with the balance due 7 days before the retreat start date.

Yoga Teacher Training Programs: A deposit of 30% is required upon registration, with flexible payment plans available for the remaining balance. Full payment must be completed before the program start date.

4.3 Currency

All prices are listed in EUR (Euros). Payments made in other currencies will be converted at the current exchange rate at the time of transaction.

4.4 Price Changes

Sundari reserves the right to modify prices at any time. Once you have made a booking and payment, the agreed price will be honoured for that specific booking.

5. Cancellation and Refund Policy

5.1 Regular Classes and Workshops

Cancellations made more than 24 hours before the scheduled class: Full credit towards future classes
Cancellations made less than 24 hours before the class: No refund or credit
No-shows: No refund or credit

5.2 Retreats

Cancellations made more than 60 days before retreat start: Full refund minus 100 EUR administrative fee
Cancellations made 30-60 days before retreat start: 50% refund
Cancellations made less than 30 days before retreat start: No refund of the deposit
Substitution: You may transfer your booking for another Sundari program upon agreement with the Sundari Team or to another person for the same program up to 7 days before the retreat start date

5.3 Yoga Teacher Training Programs

Cancellations made more than 90 days before program start: Full refund minus 200 EUR administrative fee
Cancellations made 60-90 days before program start: 50% refund
Cancellations made 30-60 days before program start: 25% refund
Cancellations made less than 30 days before program start: No refund of the deposit
Withdrawal after program commencement: No refund for any remaining sessions

5.4 Sundari-Initiated Cancellations

In the event that Sundari must cancel a class, workshop, retreat, or program due to insufficient enrolment, instructor unavailability, or unforeseen circumstances, participants will receive:

A full refund of all payments made, OR
A credit for the full amount to be used toward any future Sundari program at their choice and according to existing availability

Sundari is not responsible for any additional costs incurred by participants, including but not limited to travel expenses, accommodation bookings, or time off work.

5.5 Special Circumstances

In cases of serious illness, injury, or family emergencies, Sundari may, at its sole discretion, offer a partial refund or credit. Documentation (such as a medical certificate) may be required. Please contact us as soon as possible if such circumstances arise.

6. Class Attendance and Conduct

6.1 Arrival Time

We strongly recommend arriving at least 10-15 minutes before class start time. Late arrivals should exercise an outmost care to maintain the integrity of the practice and respect for the other participants or, in case of improper conduct, may be denied entry

6.2 Required Items

Participants should bring their own sportswear, water bottle, and any personal props they prefer. Usual equipment such as yoga mats and meditation blocks are made available at the facility.

6.3 Dress Code

Please wear comfortable sportswear suitable for movement. We request that participants respect the sacred nature of our space by dressing appropriately.

6.4 Respectful Conduct

Sundari maintains a peaceful, respectful environment. We ask that all participants:

Maintain silence in practice spaces
Turn off mobile phones and electronic devices
Refrain from wearing strong perfumes or scents
Respect the teacher’s instructions and guidance
Treat all participants and staff with kindness and respect
Our facility is a substance-free environment so, please, carefully observe it

Sundari reserves the right to ask any participant whose behaviour is disruptive or disrespectful to leave the premises, without refund.

7. Health and Safety

7.1 Medical Conditions

Participants must disclose any medical conditions, injuries, or physical limitations that may affect their ability to practice safely. This information will be kept confidential and used only to ensure your safety and wellbeing.

7.2 Pregnancy

If you are pregnant or suspect you might be, please inform your instructor before class. Certain poses and practices may need to be modified or avoided.

7.3 Assumption of Risk

By participating in Sundari programs, you acknowledge that yoga, meditation, Qigong, Tai Chi, and related practices involve physical activity and may carry moderate yet inherent risks. You assume full responsibility for any injuries or health issues that may arise during or after participation.

You agree to:

Practice within your own limits and capabilities
Inform the instructor immediately if you experience pain or discomfort
Follow the instructor’s guidance regarding modifications and contraindications

7.4 Physical Adjustments

Our experienced teachers may offer hands-on adjustments during classes to help deepen practice, improve alignment, and prevent injury. These adjustments are always optional and performed with care and respect for individual boundaries.

If you prefer not to receive hands-on adjustments, please inform your instructor before class begins. Alternative verbal guidance will be provided.

7.5 Medical Disclaimer

The practices taught at Sundari are not substitutes for medical treatment. If you have any health concerns, please consult with your healthcare provider before participating in our programs. Sundari teachers are not medical professionals and do not provide medical advice.

8. Limitation of Liability and Waiver

By registering for and/or attending classes, workshops, retreats, teacher training programs, and other activities at Sundari Integral Yoga^©School, you hereby acknowledge and agree that:

You are voluntarily participating in activities that involve physical movement and effort
You understand there are inherent risks associated with yoga and related practices
You assume all risks related to your participation

To the fullest extent permitted by law, you agree to release, waive, discharge, and hold harmless Sundari Integral Yoga^© School, its founders Carmen Prema and Eugen Mario, all instructors, staff members, and affiliated entities from any and all liability, claims, demands, actions, or causes of action arising out of or related to any loss, damage, or injury (including death) that may be sustained by you while participating in activities or using facilities at Sundari, whether caused by negligence or otherwise.

This waiver extends to all claims of every kind or nature whatsoever, known or unknown, arising out of or in connection with your participation in Sundari programs and use of facilities.

9. Photography and Image Rights

From time to time, Sundari may take photographs or videos during classes, workshops, retreats, and teacher training programs for promotional purposes, including but not limited to use on our website, social media, printed materials, and advertising.

By participating in Sundari programs, you consent to being photographed or filmed and grant Sundari the right to use your image and likeness in marketing and promotional materials without compensation.

If you do not wish to be photographed or filmed, please inform us in writing at the time of registration. We will make reasonable efforts to accommodate your request, though we cannot guarantee that you will not appear incidentally in group photos or videos.

10. Personal Property

Sundari provides storage areas for personal belongings during classes and programs. However, we are not responsible for any loss, theft, or damage to personal property left on the premises.

Items left behind will be kept for a maximum of 14 days. After this period, unclaimed items may be donated or disposed of. Personal hygiene items (towels, clothing) will be discarded immediately for sanitation reasons.

We recommend that you do not bring valuable items to the facility and that you keep personal belongings with you or secured at all times.

11. Intellectual Property Rights

All content on the Sundari website and in our programs, including but not limited to text, graphics, logos, images, videos, audio recordings, course materials, and teaching sequences, is the exclusive property of Sundari Integral Yoga^© School and is protected by Portuguese and international copyright laws.

Participants in Teacher Training programs may use learned techniques in their own teaching practice. However:

You may not reproduce, copy, redistribute course materials or teacher training manuals without written permission
You may not record audio or video of classes or training sessions without explicit written consent
You may not use the Sundari name or logo without written authorization
You may not claim certification from Sundari if you have not successfully completed the full program

Unauthorized use or reproduction of Sundari intellectual property may result in legal action.

12. Teacher Training Specific Terms

12.1 Attendance Requirements

To receive certification from a Sundari Yoga Teacher Training program, you must:

Attend at least 90% of all scheduled training hours
Complete all required assignments and assessments
Demonstrate competency in teaching yoga as assessed by program instructors
Conduct yourself professionally and ethically throughout the program

12.2 Certification

Upon successful completion of all requirements, graduates will receive:

A Sundari Integral Yoga^© Teacher Training Certificate
Registration eligibility with Yoga Alliance (programs are Yoga Alliance registered)

12.3 Accommodation

Accommodation at our retreat location in Lagoa de Albufeira is included in the Teacher Training program fee, following the Gurukula tradition of living with the teacher. Accommodation is provided in twin-bed rooms with private bathrooms. Participants are expected to respect the shared living space and community guidelines.

12.4 Meals

Ovo-lacto vegetarian meals (lunch and dinner) are included in the program fee and are prepared by our local chef. Participants with special dietary requirements should notify us at the time of registration. Breakfast is self-service using the available kitchen facilities and the provided grocery products.

13. Privacy Policy and GDPR Compliance

13.1 Data Controller

Sundari Integral Yoga^© School (“Sundari”, “we”, “us”, or “our”) is the data controller responsible for your personal data.

13.2 What Information We Collect

We collect and process the following personal data:

Information you provide to us:

Name, email address, phone number, postal address
Date of birth and age
Payment and billing information
Health information (medical conditions, injuries, physical limitations – only as necessary for your safety)
Emergency contact information
Communications you send to us (emails, WhatsApp messages, contact form submissions)

Information collected automatically:

Website usage data (IP address, browser type, pages visited, time spent on pages)
Cookies and similar tracking technologies (see Cookie Policy section below)

13.3 Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contract Performance: Processing necessary to fulfil our contract with you (providing yoga classes, programs, and services)
Legal Obligation: Processing required to comply with legal obligations (e.g., tax and accounting requirements)
Legitimate Interests: Processing necessary for our legitimate business interests (e.g., improving services, marketing, preventing fraud)
Consent: For certain processing activities, we will request your explicit consent (e.g., marketing communications, photographs)

13.4 How We Use Your Information

We use your personal data for the following purposes:

To process bookings and registrations
To process payments and manage billing
To communicate with you about your bookings, programs, and our services
To ensure your safety and wellbeing during participation
To contact you in case of emergency
To issue certificates and maintain training records
To send you marketing communications (with your consent)
To improve our website and services
To comply with legal and regulatory requirements

13.5 Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information with:

Service Providers: Payment processors, email service providers, website hosting services (who process data on our behalf)
Yoga Alliance: For teacher training graduates who wish to register
Legal Authorities: When required by law or to protect our legal rights
Emergency Services: If necessary for your health and safety

All third-party service providers are required to maintain appropriate security measures and use your data only as instructed by us.

13.6 International Data Transfers

Your personal data is primarily stored and processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

13.7 Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

Booking and payment information: 7 years (for tax and accounting purposes)
Health information: Duration of your relationship with Sundari plus 1 year
Teacher training records: Indefinitely (for certification verification purposes)
Marketing communications: Until you unsubscribe or withdraw consent
Website analytics: 26 months

13.8 Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights:

Right of Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data (subject to legal obligations)
Right to Restriction: Request limitation on how we process your data
Right to Data Portability: Receive your data in a structured, commonly used format
Right to Object: Object to processing based on legitimate interests or for direct marketing
Right to Withdraw Consent: Withdraw consent at any time (where processing is based on consent)
Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise any of these rights, please contact us using the information in the “Contact Us” section below. We will respond to your request within one month.

13.9 Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, alteration, or disclosure. These measures include:

Secure Socket Layer (SSL) encryption for data transmission
Secure storage of physical documents
Access controls and authentication requirements
Regular security assessments and updates
Staff training on data protection and privacy

While we strive to protect your personal data, no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

13.10 Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your experience and analyze website usage. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

Essential Cookies: Necessary for website functionality (e.g., maintaining your session)
Analytics Cookies: Help us understand how visitors use our website (e.g., Google Analytics)
Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality. Most browsers allow you to refuse or delete cookies.

13.11 Marketing Communications

With your consent, we may send you marketing communications about:

New classes and workshops
Upcoming retreats and teacher training programs
Special offers and promotions
Wellness tips and inspirational content

You can unsubscribe from marketing communications at any time by:

Clicking the “unsubscribe” link in any marketing email
Contacting us directly using the information in the “Contact Us” section

Unsubscribing from marketing communications will not affect transactional emails (e.g., booking confirmations, payment receipts).

13.12 Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children under 16 without parental consent. If you believe we have collected data from a child under 16, please contact us immediately, and we will delete the information.

Minors aged 16-18 may participate in our programs with parental or guardian consent. Parents/guardians are responsible for providing consent and managing their child’s personal data.

14. Website Terms of Use

14.1 Acceptable Use

You may use the Sundari website for lawful purposes only. You agree not to:

Use the website in any way that violates applicable laws or regulations
Attempt to gain unauthorized access to the website or our systems
Upload or transmit viruses or malicious code
Interfere with the proper functioning of the website
Copy, reproduce, or scrape content without permission

14.2 Third-Party Links

Our website may contain links to third-party websites for your convenience. Sundari is not responsible for the content, privacy practices, or terms of use of third-party websites. We recommend reviewing the policies of any third-party sites you visit.

14.3 Website Availability

While we strive to maintain continuous website availability, we cannot guarantee uninterrupted access. The website may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. Sundari is not liable for any loss or inconvenience resulting from website downtime.

15. Dispute Resolution

At Sundari, we are committed to providing excellent service and addressing any concerns promptly and fairly. If you have any complaints or issues with our services, we encourage you to contact us first, so we can work toward a resolution.

15.1 Informal Resolution

Please contact us with details of your concern:

Your name and contact information
A clear description of the issue
Any relevant documentation or evidence
Your desired resolution

We will acknowledge your complaint within 5 business days and work with you to find a satisfactory resolution within 30 days.

15.2 Mediation

If we cannot resolve a dispute through informal discussion, we may agree to non-binding mediation before pursuing legal action.

15.3 Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Portugal. Any disputes arising from these Terms or your use of Sundari services shall be subject to the exclusive jurisdiction of the Portuguese courts.

16. Force Majeure

Sundari shall not be liable for any failure or delay in performing obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to:

Acts of God (natural disasters, severe weather, earthquakes, floods)
Pandemics, epidemics, or public health emergencies
War, terrorism, civil unrest, or government action
Labour strikes or disputes
Failure of utilities, internet, or communication systems
Instructor illness or emergency

In such circumstances, Sundari will make reasonable efforts to fulfil obligations as soon as possible and may offer alternative arrangements, rescheduling, or refunds as appropriate.

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any program-specific terms provided at the time of registration, constitute the entire agreement between you and Sundari Integral Yoga^© School regarding your use of our services and supersede all prior agreements or understandings, whether written or oral.

19. Amendments

Sundari reserves the right to modify these Terms at any time. We will post the updated Terms on our website with a revised “Last Updated” date. Material changes will be communicated to registered users via email.

Your continued use of our services after changes to the Terms constitutes your acceptance of the revised Terms. If you do not agree to the changes, you should discontinue use of our services.

20. Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, our Privacy Policy, or your personal data, please contact us:

Lagoa de Albufeira, Portugal

Email: info@sundari-center.com

Website: www.sundari-center.com

Thank you for being part of the Sundari community. We look forward to supporting you on your journey of transformation and self-discovery.

Namaste 🙏